
Terms and Conditions for Directrapic Furniture Store
Effective Date: January 4, 2025
Welcome to Directrapic Furniture Store. By accessing or using our website and services, you agree to comply with the following Terms and Conditions, which govern your use of our website, products, and services. Please read these terms carefully before making any purchases or interacting with our website.
1. Acceptance of Terms
By using or accessing the Directrapic Furniture Store website, you agree to these Terms and Conditions and any other rules or policies incorporated by reference. If you do not agree to these terms, please refrain from using our website and services.
2. Changes to the Terms
Directrapic Furniture Store reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. We encourage you to periodically review these Terms and Conditions for any changes. Your continued use of our services after any changes to the Terms signifies your acceptance of the updated terms.
3. Account Creation
To place an order or access certain features of our website, you may be required to create an account with us. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. Notify us immediately if you believe your account has been compromised.
4. Product Availability and Pricing
- Product Availability: Product availability is subject to change without notice. While we strive to maintain accurate stock levels, items may become unavailable after an order is placed. If an item is out of stock, we will notify you and provide the option for a backorder, exchange, or refund.
- Pricing: All prices displayed on our website are in U.S. Dollars (USD) and are subject to change without notice. Prices are accurate at the time of posting, but may be adjusted due to promotions, stock levels, or errors. Additional charges, including taxes and shipping fees, will be calculated at checkout.
- Promotions: Special offers, discounts, and sales are valid only for the specified duration or while supplies last. Promotions cannot be combined with other offers unless explicitly stated. The terms of promotions may vary.
5. Orders and Payment
- Order Process: When you place an order on our website, you are making an offer to purchase items under the terms of this agreement. All orders are subject to acceptance and availability.
- Payment Methods: We accept a variety of payment methods, including major credit cards, debit cards, and secure online payment systems. Payment is due at the time of purchase. By submitting payment, you confirm that the payment details provided are valid and accurate.
- Order Confirmation: Once you submit an order, you will receive an order confirmation email. This does not guarantee that the order has been accepted or processed. Acceptance of your order occurs once the items are shipped.
6. Shipping and Delivery
- Shipping Information: We offer a variety of shipping options, and shipping costs are calculated based on the size, weight, and delivery location of your order. The shipping fees will be provided during the checkout process.
- Delivery Times: Delivery times vary depending on your location and the shipping method selected. Estimated delivery dates are provided at checkout, but these are not guaranteed.
- International Shipping: Currently, we only ship within the United States. We do not offer international shipping at this time.
- Damaged or Lost Shipments: If your order arrives damaged or is lost in transit, please contact us immediately at [email protected] or call (315) 361-1980. We will work with you to resolve the issue, either by sending a replacement or issuing a refund.
7. Returns and Refunds
- Return Policy: We offer a 30-day return window for most items purchased from Directrapic Furniture Store. The items must be in new, unused, and undamaged condition with all original packaging and tags.
- Refunds: Refunds will be processed after we have received and inspected the returned items. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable unless the item was defective or damaged upon arrival.
- Restocking Fees: A restocking fee of up to 15% may apply for certain returns, particularly for large or bulky items.
Please refer to our Refund and Returns Policy for more details.
8. Privacy and Data Security
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and protect your data when you visit our website or make a purchase.
By using our website, you agree to the collection and use of your information as described in the Privacy Policy.
9. Intellectual Property
- Ownership of Content: All content on our website, including but not limited to text, images, logos, graphics, videos, and software, is owned by Directrapic Furniture Store or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.
- Trademarks: The trademarks, service marks, and logos used on the website are the property of Directrapic Furniture Store. You may not use these trademarks without express written permission.
10. Limitation of Liability
- Liability: Directrapic Furniture Store’s liability for any claim arising from the use of the website or products is limited to the amount paid for the item(s) purchased. We are not liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits or business interruption.
- No Warranty: Our products are provided “as is,” and we make no representations or warranties of any kind, either express or implied, regarding the quality, performance, or reliability of any product.
11. Indemnification
You agree to indemnify and hold harmless Directrapic Furniture Store, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website, purchase of products, or violation of these Terms and Conditions.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of New York, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located within Oneida, New York for any disputes arising from these terms or your use of the website.
13. Dispute Resolution
In the event of a dispute, we encourage you to first contact us directly to attempt to resolve the issue. If a resolution cannot be reached, the dispute will be resolved through binding arbitration under the rules of the American Arbitration Association.
14. Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.
15. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
- Phone: (315) 361-1980
- Email: [email protected]
- Address: 330 Seneca St, Oneida, New York (NY), 13421
- Website: www.directrapic.com
By using the website and services of Directrapic Furniture Store, you agree to be bound by these Terms and Conditions. Thank you for shopping with us!